We strive to provide our customers with the highest level of service
possible. Our friendly and knowledgeable sales staff is available to
help you find the right technology solution that best suite you.
Return Policy: Product
can be returned for refund or exchange within fourteen
(14) days from the original date of purchase, subject to the following
Original purchase invoice is required;Products return in its
original condition (i.e. new in box, sealed);Package must be absolutely
unopened for software, consumables (i.e. ink, media), and
headsets;Products must not be a special order. Ask us if your order is
considered special order.
A minimum 15% restocking fee will apply to any
less-than-original condition product Cypress TS agrees to take back.
Due to volatile nature of the industry, returns will be
refunded or credited at the lower of current price (at the time of
return) minus restocking fee or purchased price minus restocking fee.
All returning product by shipping needs to be pre-authorized,
please scroll down to see our Return Merchandise Authorization section
for details. Sorry, shipping and handling fees are non-refundable.