Home
Products
Service
Contact
RMA
 


We strive to provide our customers with the highest level of service possible. Our friendly and knowledgeable sales staff is available to help you find the right technology solution that best suite you.


Return Policy:
Product can be returned for refund or exchange within fourteen (14) days from the original date of purchase, subject to the following conditions: Original purchase invoice is required;Products return in its original condition (i.e. new in box, sealed);Package must be absolutely unopened for software, consumables (i.e. ink, media), and headsets;Products must not be a special order. Ask us if your order is considered special order. A minimum 15% restocking fee will apply to any less-than-original condition product Cypress TS agrees to take back.
Due to volatile nature of the industry, returns will be refunded or credited at the lower of current price (at the time of return) minus restocking fee or purchased price minus restocking fee. All returning product by shipping needs to be pre-authorized, please scroll down to see our Return Merchandise Authorization section for details. Sorry, shipping and handling fees are non-refundable.